Elderly and sick not offered pill boxes by Boots as pharmacists say they increase ‘risk of a dispensing error’

High street pharmacy Boots has told elderly and sick people they can no longer expect to get pill organisers, and many pharmacists back the move arguing the boxes increase the "risk of a dispensing error".

Pharmacists put tablets into weekly pill organisers which can help elderly and sick people with multiple medications to take their correct dose of medicine at the right time.

Referred by pharmacists as multi-compartment compliance aids (MCCAs), they are usually sent to people’s addresses but Boots has opted to offer other options to patients, in line with Royal Pharmaceutical Society (RPS) guidance.

A Boots spokesperson said: "The latest Royal Pharmaceutical Society guidance indicates that the use of multi-compartment compliance aids is not always the most appropriate option for patients that need support to take their medicines at the right dose and time.

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