Registered Managers’ Network

The Registered Managers Network has grown in attendance over the past few years and thanks to funding from Skills for Care we are expanding the network across the county with effect from January 2020.

As a pilot we will be offering monthly instead of bi monthly meetings featuring different topics and speakers as requested, in Ipswich, Bury St Edmunds and Lowestoft, each chaired by a different Registered Manager.

The first meeting in this format will be in Ipswich on Wednesday 29th January 2020 at Castle Hill Community Centre, Highfield Road, Ipswich IP1 6DG with a new time of 10.00-13.00 and will start with coffee and pastries instead of lunch.

Please note that due to limited numbers we can only offer places to Registered Managers, and not other senior staff such as Deputy Managers.

See below for future dates for your diary for 2020 along with venue details and topic information.

Date Location/Venue Topic Trainer
29 January 2020 Ipswich, Castle Hill Community Centre HR Q and A, PS Human Resources Emma Sheppard
    Healthwatch Suffolk, Promotion of Feedback Survey (service user/friends/family) Luke Bacon and Susan Balaam
26 February 2020 Bury St Edmunds, Nowton Court, Nowton Road, BSE IP29 5LU European Social Fund Health and Social Care Training Project Update Ed Fraser, ESF Project Manager, Norfolk County Council
    Provider Support Lead Update Julie Martin, Suffolk County Council
19 March 2020 Lowestoft, Kirkley Centre, 154 London Road South, Lowestoft NR33 0AZ

Skills for Care Update Click here to book

Emma White, Locality Manager (Eastern)

If you would like to join the Registered Managers' Network, please contact us by emailing  

It is important to let us know you are planning to come along due to venue capacity and catering purposes.

Why I look forward to the next Registered Managers' Network meeting

Joy Andrews from The Dell Residential Care Home in Lowestoft has been a Registered Manager for 11 years. She joined the Registered Managers' Network last year after moving to Suffolk from Shropshire. She says she finds the meetings friendly, supportive and informative.

She said: "I always leave with some new form of knowledge, whether it's about new legislation, changes to the sector, how to access cheaper training, or tips on how other Registered Managers are doing the job. For example, we had a talk from a provider who received an Outstanding CQC rating. There was a suggestion about keeping a file of good practice and achievements; I have put that into practice here.

"I find the sessions really enjoyable; in fact, I've started putting down things I want to discuss at the next meeting. You can speak with confidence about any issues you have, for example how you have put things right, and know that you will be heard in a supportive and totally confidential environment. It's good team building exercise for managers and makes you feel you are not alone.

"Because Care Development East invites speakers along to the meetings, we are always asked what topics we'd like to hear about, which makes it tailored to our needs. I always look forward to getting the next meeting date in my diary." 

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