Conflict Management - Workshop 1

Full day workshop on Conflict Management, giving you a proven approach and the relevant skills you can easily use whenever conflict arrives.

Course Overview

Conflict can have a devastating effect on productivity, morale, teamwork and ultimately your organisation. This training workshop does not promise to end all conflict, that is impossible, but will give you a proven approach and the relevant skills you can easily use whenever conflict arrives.

What will be covered?

· Understand the root cause of all conflict

· How to resolve conflict, through Conflict Management

· How to anticipate conflict emerging in a team situation

· How to use conflict to your advantage

· Using MBTI theory we will look at individual impacts and focuses on conflict

· Identify and deal with behaviours which trigger conflict

Delegates will learn valuable strategies to navigate and resolve conflicts effectively in both personal and professional settings. Using personality profiling, you will explore communication and problem solving skills, asking the question 'Is it me being difficult?'

Delivered by Switch Direction

Location: IP-City Centre (Conference Room 1)

Refreshments and lunch are provided. Please advise any dietary requirements when you book.

Free on-site parking.

Tickets refundable upon attendance.

Cancellation Policy:

Please notify us no later than 7 days before the workshop is due to take place if you can no longer make it.

Please do not attend if you are unwell, email info@caredevelopmenteast.co.uk to let us know.