Training Development

The greatest asset of any care organisation is the people that work in it. It is important that the workforce is trained and competent to deliver high quality care.

Some training will be compulsory in order to meet legislation and Care Quality Commission (CQC) regulations. Many providers, who want to encourage and develop their staff and deliver the highest possible care, will provide additional learning and development opportunities. This part of the website will explain all the different training and qualifications and help you work out the best options for you and your team.

The Care Certificate

The Care Certificate was developed by Skills for Care and Skills for Health. Skills for Care has lots of information about The Care Certificate you can access by visiting their website on the button below.

Skills for Care's website

Qualification and Credit Framework (QCF) Diplomas, Certificates and Awards

These are accredited vocational qualifications for carrying sizes that can be assessed on the job. The qualifications provide are flexible, with a range of compulsory and optional units to choose from.

Comprehensive list of all qualifications

Apprenticeships

Apprenticeship is the name given to the selection of learning that enables someone to meet the apprenticeships standards as set by employers. In health and social care, this means it is a selection of qualifications that, when added together, make up an apprenticeship. An apprentice can be of any age and these qualifications are not restricted to young people. Apprenticeships can work very well for people new to the sector as it gives them a sound start to their career in care.

Changes to apprenticeships are taking place. There are changes to the structure of the qualifications from the current frameworks or standards and the way in which they are funded. For all the latest information on these changes please follow the link to Skills for Care’s website.

Skills for Care Website

The Government have announced the first group of training providers who are accredited to deliver the new apprenticeship standards. To find out which training providers you can use for apprenticeships please follow this link to the government website

Government Website

Choosing and Delivering Training

There are many different ways in which training can be delivered. It can be difficult to work out which options are best for your organisation and your learners. All of the different options have advantages and disadvantages, and the best way is often to use a mixture of them all. Everyone has a different learning style, and it is advised that you assess and discuss your learners’ preferences. The different options are:

  • Classroom-based learning

  • Distance learning

  • E-learning

  • On the job learning

Training can be delivered by in-house training staff or by using external training providers. Remember that Registered Managers are responsible for ensuring in-house trainers knowledge is up to date. Skills for Care has developed guidance on choosing workplace learning. This helps to work out what type of training, how it should be delivered and gives you helpful suggestions for when you discuss purchasing training from an external training provider. 

Choosing Workplace Learning Guidance

Our online training portal CDE Learn, is created to support Suffolk’s social care workforce with free, flexible learning. Find out more here.


Care Development East are always available to help and support you and the workforce development in general. Please contact info@caredevelopmenteast.co.uk or look at our contact page.