Offline and Overlooked
Age UK is campaigning to make sure everyone can access the services they need - so that being offline doesn't mean being overlooked.
Public services are rapidly 'going digital'. If like 2.3 million older people in the UK you aren't an internet user, it’s becoming harder – and in some cases impossible – to access day-to-day necessities such as banking, making NHS appointments or even just paying for car parking.
But it's not just those who aren't online. Plenty of people would just prefer to handle their finances, their bills or their health matters in person or over the phone. No one should feel forced to perform important tasks online if they don't feel comfortable.