Oliver McGowan Mandatory Training: Why Admin and Support Staff Need Tier 1

Every role in a care organisation plays a part in delivering person-centred care.

Oliver McGowan Tier 1 training provides a fundamental understanding of learning disabilities and autism. This training ensures that even non-client-facing roles, such as admin, finance, and support staff, are equipped with the knowledge to contribute to an inclusive and supportive care environment.

Admin and support staff may not work directly with clients, but they often shape the policies, processes, and environments that affect care. This training helps ensure that all interactions whether over the phone, email, or in person are informed by awareness of learning disabilities and autism.

Key Benefits

  • Inclusive Communication: Learn how to communicate clearly and compassionately with colleagues and visitors with autism or learning disabilities.
  • Creating Supportive Environments: Understand how everyday actions and decisions can positively impact the care journey.
  • Compliance: Ensure your team meets the legal requirements for mandatory training in health and social care settings.