Privacy Statement

We will collect information about you and your business, which will include staff contact details, business contact details (where these are different), business type, services that we have supplied. By using our services, whether they are paid for or free of charge, you will enter into an agreement for us to hold that information.

We will also collect personal information about our staff, management committee members and directors and contractors.

We will use your information to ensure that we can:-

• Provide information about reach and usage to our funders.
• Seek your views on the services that we provide.
• Keep you up to date with key information that might affect your business or the service that you supply.
• Inform you of training opportunities and funding options that may be available to you.
• Update you on changes in policy and legislation.
• Analyse our services and the effectiveness of our marketing and information dissemination strategies.
• Act as responsible employers and communicate with those who enable us to deliver our services.

We collect and use your information in the following situations:-

• Where our use of your information is necessary for us to perform the contract or contracts that we have with you.
• Where our use of your information is for the purpose of our legitimate interests, and we have made sure that your information and your rights in relation to that information is protected.
• Where we believe it is necessary to use your information to comply with a legal obligation to which we are subject.
• Where we have your consent – this will be to contact you to give you information as described above.
  • You have the right to withdraw that consent at any time. 

We will keep your information for as long as is necessary for us to fulfil the purposes that are described in this policy. As a general rule, however, we will keep the information: -

• You provide when you first use our services, together with any updates you make to that information, for the duration of your continued use of our services.
• If you do not use our services, or cease your relationship with us, we will keep your information for a period of 12 months, after which time we will ensure that your personal data is no longer retained.

We may share your information with:-

• Other organisations and service providers that we may work with from time to time, including but not exclusively Skills for Care, and Suffolk County Council. A list of those who we are working with at any time can be found on our website caredevelopmenteast.co.uk
• Our professional advisors.
• Any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights.
• Any third party that purchases, or to which we transfer all, or substantially all, of our assets and business. Should such an event occur, we will use all reasonable efforts to try to ensure that the entity to which we transfer your information uses it in a manner that is consistent with this policy.

Your choices and rights.

You have a number of rights in relation to your information and can make a number of choices about how we collect and use it.

• You can decide not to receive our newsletters and information about training and funding opportunities.
• You are able to object to the ways in which we use your information.
• You can contact us using the details below to:
  • Request access to your information.
  • Ask that we update, complete or correct your information.
  • Ask that we erase or restrict our use of your information.
  • Opt out of receiving information, via one or all, email, telephone, text or post.
  • Request that we provide your information to you in a commonly-used electronic. format, and have that information transmitted directly to another organisation.
  • Object to our using your information in certain circumstances.

To make this site simpler to use, we place small files on your computer, known as cookies, almost all websites do this. Cookies have many uses and most are not damaging to your privacy, all of the cookies used on this website fall into that category. We do not permit cookies that collect or transfer your detailed personal data to other websites for advertising or other purposes.

Cookies are used on this site purely to improve services for you through, for example:

• enabling a service to recognise your device so you don't have to give the same information several times during one task
• recognising that you may already have given a username and password so you don't need to do it for every web page requested
• measuring how many people are using the site, so it can be made easier to use and ensure there is enough capacity and fast enough

We use Google Analytics to determine how many people use this site. Google Analytics stores information about the pages you visit, how long you are on the site, how you got here and how you utilise the website. We do not collect or store any directly identifiable personal information (e.g. your name or address) which could be used to identify who you are. To find out more about how Google uses the information it stores in cookies please review their documentation.

The following cookies are used by Google Analytics:

• _ga is used to distinguish users (anonymously) and expires after 2 years
• _gid is used to distinguish users (anonymously) and expires after 24 hours
• _gat is used to manage usage of the analytics functions and expires after 1 minute
• _gac contains anonymous usage information and expires after 90 days

The following cookie may be used to provide other normal website functions:

• asp.net_sessionid contains session related information for the user and  expires when the browser is closed

If you do not wish to accept any cookies on to your machine you can disable them by adjusting the settings on your browser. However, this is likely to adversely affect the functionality of the websites you visit. For further information visit: www.allaboutcookies.org.